Everything you get, everything you need to do, and how we handle edits, support, Care and payments. Bassel Growth is a studio by Bassel Films LLC, Orlando, Florida.
| Price | Direct Site $1,200 or Guest Return System $1,800, per property, paid at checkout. Add-ons are priced as shown. |
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| Payment plans | Monthly payments are offered at checkout through Klarna, subject to their approval. Your plan is between you and that provider; Bassel Growth is paid in full. |
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| When work starts | After payment is received. Your setup guide arrives within 3 business days of payment. |
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| All sales final | Because work begins right away and is custom to your property, all sales are final. We do not offer refunds, full or partial, for packages, add-ons or Care months already billed. |
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| Disputes | If something isn't right, email [email protected] first. We will work with you to fix it under these policies. Opening a payment dispute instead may pause work on your project. |
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| Direct Site | Booking website in our signature design, calendar synced with Airbnb, secure payments, 1 round of edits, 14 days of launch support, all logins handed over. |
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| Guest Return System | Everything in Direct Site, plus any of our designs or a custom design, 3 rounds of edits, 60 days of support, returning-guest club and code, print-ready QR welcome card, automatic thank-you and "Same time next year?" emails, your real reviews on your site, a direct pricing playbook, a 90-day results report and your first month of Growth Care. |
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| Cinematic Tour Video | Filmed on site by professional videographers, edited and color-graded: a 60 to 90 second tour plus a short cut for social media. One filming session; the home must be guest-ready. Rescheduling with less than 48 hours' notice may carry a fee. |
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| Not included | Booking software subscriptions, domain registration, payment processing fees, printing, photography beyond the video add-on, paid ads and new features not listed above. We can quote these separately. |
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| A round of edits | One combined list of changes, sent together within 14 days of receiving your preview. Changes to text, photos, colors, layout of existing sections and details are included. New pages, new features or a different design count as new work. |
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| Support window | Direct Site: 14 days after launch. Guest Return System: 60 days after launch. During this time we fix anything that isn't working as delivered. |
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| After support | Fixes are $75 each, or included with Care Lite or Growth Care. |
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| Edit it yourself | Your site is built on a booking platform you control. You can change text, photos, prices and availability yourself anytime, at no cost. |
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| Response time | We reply within 1 business day by email, Monday to Friday. |
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| Care Lite · $29/month | Fixes within 2 business days, security and software updates, a monthly calendar-sync check and 1 update a month. |
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| Growth Care · $49/month | Everything in Care Lite, priority fixes within 1 business day, 3 updates a month, a seasonal email to your guest list 4 times a year, a fresh returning-guest offer each season and a quarterly results report. |
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| What counts as an update | One change that takes up to 30 minutes, like new photos, updated text, a price or house-rule change, or a seasonal banner. Larger requests are quoted separately. Unused updates don't roll over. |
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| Free month | Guest Return System includes one free month of Growth Care starting at launch. You are never charged unless you choose to subscribe. |
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| Cancel anytime | Cancel from your account or by email. Your plan runs to the end of the month already paid, with no partial refunds. Your site and logins stay yours. |
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| Accounts in your name | You create or approve your booking software, payment (Stripe, PayPal or Square) and domain accounts, and approve the Airbnb connection. We never ask for your passwords or bank details. |
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| Content | You confirm you have the right to the photos, logos and text you send us, and that your listing information is accurate. |
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| Timing | Delays in sending details or approvals move the launch date. If we don't hear from you for 60 days, your project is paused and can be resumed later. |
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| Rules and taxes | You are responsible for your local short-term rental permits, taxes, house rules and Airbnb's terms. Airbnb doesn't allow direct-booking links in listings or Airbnb messages, so we never add them there. |
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| Return Promise | If your Guest Return System site hasn't brought in a direct booking within 90 days of launch, we run your return-guest campaign for one extra month at no cost. This requires the site to be live, your club and emails switched on, and the QR card placed in your home. |
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| No guaranteed results | Savings examples on our site are illustrations of Airbnb's fee, not a promise of bookings or income. Results depend on your home, pricing, season and guests. |
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| Calendar sync | We use booking software that connects to Airbnb through Airbnb's official software partner program, which updates both calendars within seconds. Outages on Airbnb's or the provider's side are outside our control. |
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| Referral program | When someone you refer starts a package and their site goes live, you receive $150 or 3 months of Growth Care, your choice, and they receive their first 3 months of Growth Care free. One reward per new client, and they must name you when they sign up. |
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| Giving back | 5% of every package is donated to support families staying near Orlando children's hospitals. |
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